Help Us Build the Systems
Small Businesses Actually Need.
DossX is built by an in-house team — engineering, customer engagement, sales, and support — delivering six proprietary AI-native products for small and mid-size businesses. Below are our current openings.
Careers
Real Ownership, Real Products.
Real ownership — you work on products actual customers depend on, not an internal tool nobody uses
A full product portfolio — engineering, QA, and sales all get exposure across six shipped products, not one narrow surface
A human-review standard on every product — the whole team holds AI-generated output to the same bar before it reaches a customer
2 Open Positions.
Every DossX product ships through a human review checkpoint before it reaches a client or their customers. You'd own that checkpoint — testing releases across all six products, writing test plans, and making sure what ships actually works the way it was scoped.
What you'll do
- Test every release across the DossX portfolio — CMS, Frontdesk, Broadcast, Vault, Prospector, Crew — before it ships to a client
- Write and maintain test plans and test cases for new features and integrations
- Manually verify AI-generated output (drafted content, call transcripts, agent workflows) against the standard it needs to hit before a customer ever sees it
- Track, reproduce, and clearly document bugs; work directly with engineering to get them resolved
- Test client-facing CMS sites across browsers and devices
- Flag gaps between what a feature was scoped to do and what it actually does
What we're looking for
- 1–3+ years of QA or software testing experience, manual or a mix of manual and automated
- Comfortable testing web applications, forms, third-party integrations, and calendar/CRM connections
- Detail-oriented — you write bug reports engineers can act on without asking follow-up questions
- Clear written communication; comfortable working async
Nice to have
- Experience testing AI- or LLM-powered products
- Some exposure to test automation tooling
- Experience owning QA across a full product line rather than one narrow surface
Compensation discussed during the interview process.
DossX sells six products to small and mid-size businesses through a consultative, diagnostic-led process — a missed-call audit, a document audit, a content assessment — not a high-volume transactional pitch. You'd own the full sales cycle from a qualified lead to a signed engagement.
What you'll do
- Own the full sales cycle for inbound leads across DossX's product portfolio
- Run diagnostic calls that turn a prospect's own numbers (missed calls, content backlog, buried documents) into a scoped proposal
- Build and manage pipeline, keeping deal stages and next steps current
- Work with the customer engagement team to hand off closed deals cleanly, so onboarding starts with full context
- Represent DossX's positioning accurately — proprietary systems, fixed-fee build plus retainer, not a per-seat subscription
What we're looking for
- 2+ years of B2B sales experience, ideally selling software or services to small and mid-size businesses
- Comfortable with a consultative, diagnostic-based sales process rather than a high-volume transactional one
- Strong written and verbal communication — you can explain a technical product in plain language
- Organized and self-directed; comfortable owning a full pipeline without heavy oversight
Nice to have
- Experience selling into home service, professional service, or agency verticals
- Familiarity with CRM tools (HubSpot or similar)
Compensation discussed during the interview process.
Don't see a fit but think you should be on the team anyway? Email hello@dossx.com — tell us what you'd want to work on.
Which Part of Your Business Should We Automate First?
Tell us what you're dealing with — missed calls, a content backlog, a knowledge base nobody can search, cold outreach that never gets sent. We'll point you at the right product, or build a plan that combines a few.
We'll ask a few questions about how your business runs today, then walk you through the DossX product (or products) that actually fit — not a generic pitch deck.